>> MIB - Management Information Base
>> Table: mpsGroupStatusTable - (.1.3.6.1.4.1.272.4.53.5.6.1)
Description: This table contains status information about groups, used for call-center application.
mpsGroupStatusTable
OID | Name | Type | Access
.1 | Index | GroupIndex | RW
.2 | ActiveCalls | Counter32 | R
.3 | WaitingCalls | Counter32 | R
.4 | SumConnectedCalls | Counter32 | R
.5 | ConnectedCalls | Counter32 | R
.6 | SumLostCalls | Counter32 | R
.7 | LostCalls | Counter32 | R
Index
A unique value for each group. Range: 1 to 99
ActiveCalls
This variable contains the number of currently active calls.
WaitingCalls
This variable contains the number of currently waiting calls.
SumConnectedCalls
This variable contains the summary of connected calls.
ConnectedCalls
This value is a copy from mpsGroupStatusSumConnectedCall at 0:00h. To get the summary of the connected calls from a day, subtract the the mpsGroupStatusConnectedCalls from mpsGroupStatusSumConnectedCalls.
SumLostCalls
This variable contains the summary of lost calls.
LostCalls
This value is a copy from mpsGroupStatusSumLostCalls at 0:00h. To get the summary of the lost calls from a day, subtract the the mpsGroupStatusLostCalls from mpsGroupStatusSumLostCalls.

MIB Reference to Software Version 9.1.10 generated on 2014/08/11. Provided by webmaster@bintec-elmeg.com Copyright ©2014 by bintec elmeg GmbH